Personal Holiday Insurance

For that extra peace of mind, we strongly recommend you take up Personal Holiday Insurance.

£13.99 per person for breaks under 7 nights duration

£15.99 per person for breaks 7 nights or over in duration

A Personal Holiday Insurance scheme has been devised for Warner Breaks clients through Aon Travel which is part of Aon Limited, underwritten by AXA Insurance UK plc and managed by Towergate Chase Parkinson.

A policy document giving full details of cover, terms, conditions and exclusions will be sent to you on receipt of the premium payment.

Policy Excess
The policy carries the excess per insured person under the following sections: Medical Expenses, Cancellation - £30 (holidays up to £100) £40 (holidays over £100), Personal Possessions - £40, Personal Liability - £40, Travel Delay - £40, Legal Expenses - £40.

If you do not wish to accept our recommended Personal Holiday Insurance you are free to cancel the insurance within 14 days of issue of the policy, and receive a full refund of the premium. Your cancellation must be in writing or via email warnerbreakscustomercare@bourne-leisure.co.uk

A detailed summary of the insurance will be sent with your holiday confirmation or is available on request. If the insurance is required please state at the time of booking and the premium will be automatically added to your deposit unless you indicate otherwise. At the time of booking please inform us of any medical conditions so we may check the insurance cover is available to you. The premium detail per person includes Insurance Premium Tax.

Towergate Chase Parkinson is part of the Towergate Underwriting Group Limited who are authorised and regulated by the Financial Services Authority.

Towergate Chase Parkinson: Registered in England No. 4043759. Registered Office: Towergate House, 2 County Gate, Staceys Street, Maidstone, Kent ME14 1ST.

The following is a brief summary of the cover provided:

SECTION SUM INSURED

• Personal Accident - £15,000
• Medical Expenses - £2,000,000
• Medical Inconvenience Benefit - £450
• Cancellation / Curtailment - £1,000
• Personal Possessions - £1,500
• Single Article Limit - £200
• Valuables Limit - £200
• Money & Documents - £200
• Delayed Baggage - £100
• Personal Liability - £2,000,000
• Missed Departure - £100
• Travel Delay - £60
• Legal Expenses - £10,000

Under the Association of British Insurers General Business Code of Practice, we must draw your attention to the important features of your policy wording:

• Policy Document: you should read the document carefully. It gives you full details of what is and is not covered and the conditions of the cover. Cover will vary from policy to policy and insurer to insurer.
• Health: your policy contains restrictions regarding pre-existing medical problems concerning the health of the people travelling and of other people upon whose health the trip may depend. You are advised to read your policy carefully.
• Conditions, Exclusions & Warranties: conditions and exclusions will apply to the individual sections of your policy, but refer to the general exclusions, conditions and exceptions which will apply to the whole of your policy.
• Sport & Pastimes: if you are going to take part in dangerous sports or pastimes where there is a high risk of injury, check that your policy covers you.
• Property Claims: these claims are paid based on the value of the goods at the time you lose them and not on a “new for old” or replacement cost basis. Your policy will set out what proof theinsurer needs to support any claim.
• Date Recognition Failure: your policy contains exclusions for losses arising from the failure of equipment to correctly recognise the calendar date.
• Fraudulent Claims: it is a criminal offence to make a fraudulent claim.
• Policy Limits: all sections of your policy have limits on the amount the insurers will pay under that section. Some sections also include other specific limits, for example: for any single article, or for valuables in total. You are advised to check your policy if you intend taking expensive items with you.
• Policy Excesses: under most sections of the policy, claims will be subject to an excess. This means that you will be responsible for paying the first part of the claim. The amount you have to pay is the excess.
• Reasonable Care: you need to take all reasonable care to protect yourself and your property.
• Complaints: your insurance policy will have in it a complaints procedure which tells you what steps you can take if you wish to make a complaint.
• ‘Cooling Off' Period: your policy contains a ‘cooling off' period during which you can return the policy and get a refund, if you have justifiable reason for being dissatisfied with the cover it provides.
• Governing law: your policy is governed by the law applicable to where you reside in the UK.